Open Profile in My account
Open My account → Profile. These are account details; no client selection is needed. Check that the sign-in email belongs to your account before making changes.
Review account identity, update available details and retain a copy before deletion.
Update profile · Retain your data
Name, photo and password.
Open My account → Profile. These are account details; no client selection is needed. Check that the sign-in email belongs to your account before making changes.
Enter Full name and click Save changes. Check the displayed dashboard name. Email is disabled and cannot be changed through this field; the professional name under Your brand has its own settings.
Complete the name and save again. The notice does not confirm a profile change.
Use Upload photo with JPG, PNG or WebP up to 5 MB. This action processes and uploads the image; it does not depend on the name’s Save button. Check the resulting avatar. Removing a photo is a separate action.
Read the format or size notice and choose another file. Selecting a rejected file does not mean the photo was saved.
Complete New password and Confirm password with the same value, at least eight characters long. Click Change password and review the result. Fields clear after a successful change. Do not use passwords from a demonstration screenshot.
Correct both fields and try again. A validation notice does not mean the password changed.
Export and deletion review.
Click Export all my data and wait for the ZIP download. It includes account records and local data supplied by this browser. If you worked in another browser or device, review its data too; exporting here does not prove all other devices were included.
Read the error, check connection and session, then try again. Wait for a usable file before considering your copy retained.
Open the ZIP and check its CSV and JSON contents. Retain a copy where you choose. Exporting does not delete records or itself provide automatic account restoration.
If you need to close the account, open Delete my account and read the displayed warnings and requirements. Export what you want retained first. Deletion is irreversible; opening this workflow does not itself delete the account.
The last step asks you to type the displayed word and click the final button. Do so only after deciding to delete. If you were only reviewing, close the panel without confirming. If another prerequisite is shown, address it before retrying deletion.
Check each result separately: saving a name, uploading a photo, changing a password and exporting are different actions.