CoachPro ToolsUser manual

User manual / My account

Profile

My account → Profile

Review account identity, update available details and retain a copy before deletion.

Update profile · Retain your data

View this page’s sections01Update profile02Retain your data
01

Update profile

Name, photo and password.

01

Open Profile in My account

Open My account → Profile. These are account details; no client selection is needed. Check that the sign-in email belongs to your account before making changes.

Open Profile in My account
02

Update and save your name

Enter Full name and click Save changes. Check the displayed dashboard name. Email is disabled and cannot be changed through this field; the professional name under Your brand has its own settings.

Update and save your name
If the name is missing

Complete the name and save again. The notice does not confirm a profile change.

If the name is missing
03

Select and check your photo

Use Upload photo with JPG, PNG or WebP up to 5 MB. This action processes and uploads the image; it does not depend on the name’s Save button. Check the resulting avatar. Removing a photo is a separate action.

Select and check your photo
If the file is rejected

Read the format or size notice and choose another file. Selecting a rejected file does not mean the photo was saved.

If the file is rejected
04

Confirm the new password

Complete New password and Confirm password with the same value, at least eight characters long. Click Change password and review the result. Fields clear after a successful change. Do not use passwords from a demonstration screenshot.

Confirm the new password
If values differ or are too short

Correct both fields and try again. A validation notice does not mean the password changed.

If values differ or are too short
02

Retain your data

Export and deletion review.

05

Export from the browser containing your work

Click Export all my data and wait for the ZIP download. It includes account records and local data supplied by this browser. If you worked in another browser or device, review its data too; exporting here does not prove all other devices were included.

Export from the browser containing your work
If no file downloads

Read the error, check connection and session, then try again. Wait for a usable file before considering your copy retained.

If no file downloads
06

Review the file before retaining it

Open the ZIP and check its CSV and JSON contents. Retain a copy where you choose. Exporting does not delete records or itself provide automatic account restoration.

Review the file before retaining it
07

Read notices before deletion

If you need to close the account, open Delete my account and read the displayed warnings and requirements. Export what you want retained first. Deletion is irreversible; opening this workflow does not itself delete the account.

Read notices before deletion
08

Review the final confirmation

The last step asks you to type the displayed word and click the final button. Do so only after deciding to delete. If you were only reviewing, close the panel without confirming. If another prerequisite is shown, address it before retrying deletion.

Review the final confirmation

Check the result

Check each result separately: saving a name, uploading a photo, changing a password and exporting are different actions.