CoachPro ToolsUser manual

User manual / Your business

Statistics

Your business → Statistics

Review recorded activity by period and check where the figures come from.

Choose the period · Read indicators · Review records

View this page’s sections01Choose the period02Read indicators03Review records
01

Choose the period

Overall summary and date range.

01

Open Statistics

Open Statistics under Your business. It summarises account records; no toolbar client selection is required to view the screen.

Open Statistics
02

Choose a range

Choose This month, This quarter, This year or All time. Month, quarter and year begin at the start of that period and run to today; they are not the last 30, 90 or 365 days.

Choose a range
02

Read indicators

Sessions, duration and recorded payments.

03

Read Clients as the current state

Clients counts active clients in the available list; if other statuses exist, the text below shows active versus total. This figure does not change when you choose a different session range.

Read Clients as the current state
04

Check sessions and hours

Sessions counts entries logged in client records within the range. Hours sums their duration in minutes and expresses it in hours. A calendar appointment does not replace a logged session.

Check sessions and hours
If sessions are missing or dashes appear

Check range, date and duration in client records, then reopen Statistics. Zero sessions means no matching entries; a dash can indicate a loading failure. Do not automatically interpret it as no activity.

If sessions are missing or dashes appear
05

Check recorded income

Income sums issued Invoicing documents marked paid. It uses payment date, or issue date if missing, within the range. Currencies are shown separately and displayed values are rounded; it does not represent every bank-account transaction.

Check recorded income
03

Review records

Clients and tools used.

06

Review clients by sessions

Top 5 clients counts logged sessions per client within the range. Clicking a row opens the Clients list; then find the record to review. Do not assume it opens that person directly.

Review clients by sessions
07

Read the tool distribution

The chart groups tools specified in logged sessions. No tool means none was specified in that entry. The centre number counts sessions; it is not catalogue size and does not count every tool opening.

Read the tool distribution

Check the result

Check the period and records behind each indicator. A dash does not always mean zero.