CoachPro ToolsUser manual

User manual / Your business

Legal and privacy

Your business → Legal and privacy

Find platform documents, retain copies and share the appropriate document with your client.

Consult documents · Retain and share

View this page’s sections01Consult documents02Retain and share
01

Consult documents

Trust Centre and distinct documents.

01

Open the Trust Centre

Open Legal and Privacy under Your business. Documents can be consulted without choosing a toolbar client. Cards open separate pages.

Open the Trust Centre
02

Choose the appropriate document

Review the cards: Terms and conditions, Privacy Policy, DPA, Sub-processors, Data protection for your coachees and Security. The platform DPA and the document given to your client are different documents.

Choose the appropriate document
03

Read the DPA on its page

Open DPA · Data Processing Agreement and read the current document. The Trust Centre notice describes its inclusion in the terms; opening the card does not create a new signature. Review the complete document when required.

Read the DPA on its page
04

Read provider and security information

Open Sub-processors for the published list and Security for described measures. Retain the visible date or version when filing a copy; the manual does not replace updated page content.

Read provider and security information
02

Retain and share

DPA copy and client document.

05

Download and review the available copy

On the DPA page, use Download signed DPA. Check PDF, date, language and content before filing or sharing. The downloaded copy is not a newly personalised client document or a new signature by both parties.

Download and review the available copy
06

Read the client document

Open Data protection for your coachees. Review fields and any information to complete before delivery. Page language follows the dashboard selection; also check downloaded-file language, which may differ.

Read the client document
07

Copy the link from the correct record

Open Clients and the person’s record. Click Privacy doc and review the link notice. Paste it into your delivery channel. This copies a link; it does not send email or prove receipt or signing.

Copy the link from the correct record
If no client is selected

Open the record before using Privacy doc. To read the unpersonalised document, open it from the Trust Centre. Do not reuse a link containing a previous client’s name for someone else.

If no client is selected
08

Record consent when appropriate

Under Edit client, review The client signed the data protection consent and save only when the corresponding evidence is available. Copying the link does not tick that box. Then review record status; do not use the checkbox as a substitute for documentation that needs retaining.

Record consent when appropriate

Check the result

Opening, downloading or copying a link does not confirm a signature or itself record client consent.