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The tool bar

Tools → The tool bar

Use the bar to assign a client, read instructions, save and export. Check how the tool was opened before working with a client’s answers.

Check the client · Work and save · Print, download or prepare a signature · Distinguish client and coach modes

View this page’s sections01Check the client02Work and save03Print, download or prepare a signature04Distinguish client and coach modes
01

Check the client

The bar indicates whether this browser has an active client.

01

Find the top bar

Open a tool. The top bar contains the brand, active client where applicable and available controls. The example shows a tool with instructions, saving and export controls.

Find the top bar
02

Check the client name

If a person appears in the bar, check that it is the correct client before working. The active client is retained in this browser; do not assume it is the person in the current session.

Check the client name
If no client is assigned

Select Assign client. The platform opens client selection in the dashboard. If the person has not been added, create their record in Clients, then assign them. You can complete a tool without an active client, but local saving does not mean it was delivered to a client record.

If no client is assigned
03

Change or remove the active client

Select the name to open selection and choose someone else. To remove the active client, select the indicator’s ×: this clears the selection in this browser and reloads the tool. Save any work you need first.

Change or remove the active client
02

Work and save

Available controls depend on the tool and how it was opened.

04

Open instructions

Select Instructions to expand that tool’s guide. Read it and select the button again to close it. If the button is absent, that tool does not have a guide available through this control.

Open instructions
05

Use Clear when you want to reset

Select Clear to run the tool’s reset action. Preserve answers you need first: what is reset depends on the tool. If confirmation appears, read it before accepting. This button only appears when the tool provides that action.

Use Clear when you want to reset
06

Save progress in this browser

Select Save after entering answers. Check the Saved confirmation. In a regular opening, this control saves browser progress; opening in another browser or device does not automatically restore that local progress.

Save progress in this browser
If Nothing to save appears

Enter an answer and select Save again. The message means the collector did not find data to save; it does not confirm that answers were saved.

If Nothing to save appears
03

Print, download or prepare a signature

Review answers before generating a document.

07

Open printing

On a computer, select Print. Review the browser preview, choose the destination and confirm printing there. Cancelling the browser window does not print the document.

Open printing
08

Download the PDF

Select Download PDF on a computer. Wait for file generation and check the download. Open the document to review answers and charts before sharing it.

Download the PDF
If an incomplete answers warning appears

Read what is missing. Cancel to complete the data or accept to generate the document in its current state. The warning does not mean exporting is always blocked.

If an incomplete answers warning appears
09

Prepare the document for signing

Select Sign on a computer. Data is checked and a PDF is prepared to open the signing flow. Review the document and follow that window’s instructions; selecting this button alone does not mean it is already signed.

Prepare the document for signing
10

Use the menu on a small screen

On a narrow screen, select the bar’s menu button to show actions. Print, Download PDF and Sign display a message in a mobile view; open the tool on a computer for those actions.

Use the menu on a small screen
11

Find native controls if the bar has no export actions

Some tools use their own export controls. Find the actions inside the tool and follow its instructions; generic controls do not appear in every tool. The example shows the PDF button in a visual template editor.

Find native controls if the bar has no export actions
04

Distinguish client and coach modes

Browser saving and saving client answers are different.

12

Return to the dashboard

Select Dashboard if the tool is open as a standalone page. Inside the dashboard, the control is Back and returns to the previous view. First check that any work you need has been saved.

Return to the dashboard
13

Recognise a tool opened through a client link

When a client opens a shared link, they see an adapted bar and a panel for submitting answers. Complete the data, check saving status and use Send to coach where applicable to confirm submission. Missing coach controls do not indicate an error.

Recognise a tool opened through a client link
14

Review answers without editing

From the client record, open their answers for review. The review view is read-only: do not use it to change and save client work. To change data, use Open and edit.

Review answers without editing
15

Save changes made as coach

In Open and edit, change data and select the floating Save changes button at the bottom right. Wait for confirmation before leaving. In this mode, coach changes are not automatically saved to the client’s answers.

Save changes made as coach

Check the result

Before leaving, check where the work was saved. If you edited client answers, use Save changes; if you downloaded a file, open it to review its contents.