CoachPro ToolsUser manual

User manual / Group work

Organisations

Group work → Organisations

Set up departments and people being assessed, collect responses and prepare reports with the scope you need.

Set up the organisation · Collect responses · Prepare and share reports

View this page’s sections01Set up the organisation02Collect responses03Prepare and share reports
01

Set up the organisation

Name, departments and people.

01

Open Organisations

In the dashboard, open Organizations under Group work. Select an existing organisation or click New organisation. This module works with organisations; it does not require a client in the shared toolbar.

Open Organisations
02

Create the organisation

Enter a recognisable name and click Create. Check that its record opens. If an error appears, check the name and retry before creating another copy.

Create the organisation
If the name is missing

Enter the name: the warning says it is missing and the organisation is not created.

If the name is missing
03

Add departments

Under Departments, click New department, enter its name and click Create. Repeat for the groups you want to distinguish when collecting responses.

Add departments
If departments are unnecessary

You can measure the whole organisation together. When creating a response link, select Whole organisation; there is no need to invent a department.

If departments are unnecessary
04

Add the person being assessed

Under People, click New person. Enter their full name, role if relevant and level, then click Create. This list identifies people assessed in a 360, rather than every respondent in a group measurement.

Add the person being assessed
02

Collect responses

Measurement, language and response links.

05

Configure a measurement

Under Measurements, click New measurement. Set a name, instrument and questionnaire language. The response language is selected here, even if your dashboard uses a different language.

Configure a measurement
06

Review the minimum and anonymity

Before clicking Create, review Minimum answers to publish figures and Anonymous answers. The minimum controls which groups can display results; it is separate from the number of people you expect to invite. Read the warning before disabling anonymity.

Review the minimum and anonymity
07

Create a group response link

Open a measurement and click New link. Under What this link measures, choose a group; select the department, optional level and expected respondents. Click Create and check which group the link belongs to.

Create a group response link
08

Create a person assessment link

For a 360, select A person — 360, the person being assessed and Who answers: themselves, their manager, peers, team or others. Create and distribute each link only to its intended respondent role.

Create a person assessment link
If no person is assigned

Return to the organisation, open People and add the person being assessed. Then return to the measurement and select them; this gate cannot be created without an assessed person.

If no person is assigned
09

Copy and manage response links

Click Copy beside the correct link and share it with that group or role. Counters show completed responses against expected respondents. Close stops responses through that link; Reopen enables it again if the measurement is open.

Copy and manage response links
03

Prepare and share reports

Results, scope and closing.

10

Recalculate results

Under Shared reports, click Recalculate results and wait for the message. You can do this while the measurement is open; closing it is not required to create a report. Figures are published only for groups meeting the configured minimum.

Recalculate results
If no publishable results are available for the narrative

Recalculate and check the minimum and completed responses. Write narrative with AI adds an interpretation to reports that include it; it does not create responses. If the key is missing, configure it under AI recaps.

If no publishable results are available for the narrative
11

Set what the recipient can see

Click New report. Set who it is for, depth and included departments; leaving departments unchecked includes the whole organisation. For a 360, also check the report subject. Decide whether to include written responses and the AI narrative, and select expiry.

Set what the recipient can see
If you want to compare measurements

The selector appears when an earlier measurement uses the same instrument and version. Select that measurement or Automatic; only figures meeting the minimum in both measurements are compared.

If you want to compare measurements
12

Save the report link

Click Create and copy the link now. It is shown when generated and cannot subsequently be retrieved from the list. Save it and check the report before sharing. Creating it does not send an email. If lost, create another report with the required scope.

Save the report link
13

Close collection or revoke a report

Use Close measurement when response collection is finished and read the confirmation. You can reopen it. To stop a recipient viewing a report, use Revoke beside that report; closing the measurement and revoking a report are separate actions.

Close collection or revoke a report
14

Review the impact before deleting

Deleting a measurement removes its responses, links and results. Deleting the organisation removes all its content and requires its exact name. If you only want to stop responses or access, use the closing or revoking options described above.

Review the impact before deleting

Check the result

Check the language, the person or group each link is for, and report scope before sharing.