CoachPro ToolsUser manual

User manual / Group work

Open links and QR

Group work → Open links and QR

Share a tool with several people through a URL or QR code, then review their responses.

Prepare the link · Share and participate · Review and manage

View this page’s sections01Prepare the link02Share and participate03Review and manage
01

Prepare the link

Activity, language and expiry.

01

Open Open links and QR

Open Open links / QR under Group work. Each activity has a reusable link. There is no need to select a client first: participants identify themselves when registering.

Open Open links and QR
02

Name the activity and choose a tool

Click Create link. Enter a recognisable name, such as Priorities workshop, and select the tool. This selection belongs to the activity; it is separate from the shared toolbar’s client or active tool.

Name the activity and choose a tool
If the name or tool is missing

Complete the required fields before clicking Create reusable link. If saving fails, check whether the activity appeared in the list before repeating it.

If the name or tool is missing
03

Review language, phone and expiry

Choose Language for participants: this determines the tool and consent language independently of your dashboard language. Decide whether to request a phone number for WhatsApp. Set an expiry date and time, or leave it blank for no expiry.

Review language, phone and expiry
04

Create and check the link

Click Create reusable link. Check the name and URL in the Link created window. Close it to locate the card and review its tool, language and expiry. Creating the link alone does not invite or register anyone.

Create and check the link
02

Share and participate

URL, QR and participant details.

05

Copy the URL or download the QR

On the card, click Copy link or View / download QR. Save the image if displaying or printing it and test scanning. The QR leads to the same link; it does not contain responses.

Copy the URL or download the QR
If the QR cannot be generated

You can still copy and share the URL. Reopen the QR when the connection allows it to load; an image failure does not mean the link was deleted.

If the QR cannot be generated
06

Review the message before sharing

In the QR window, WhatsApp and Email open the relevant channels with the URL. Choose the recipient and review the message there. If their email is unavailable, deliver the URL through another channel. These buttons do not confirm receipt or completion.

Review the message before sharing
07

Explain how participants join

The participant opens the URL or scans the QR, enters name and email, phone if requested, optional organisation and consent, then accesses the tool. Different people should not share one identifying email address; registration and completed activity are separate stages.

Explain how participants join
If email or consent is missing

The form asks for the details and consent. Participants must use their own valid email address; do not enter a fictitious address merely to continue.

If email or consent is missing
03

Review and manage

Responses, status and deletion.

08

Distinguish registrations from completions

The card shows registrations and completions for that activity; the totals above combine campaigns. A registration does not guarantee all responses were submitted. Check statuses before interpreting results.

Distinguish registrations from completions
09

Review individual responses

Click View results. Under Individual, review the participant and status; Open displays the recorded result in the tool. If there are no participants, check that you shared the right link and people completed registration.

Review individual responses
10

Review the group without assuming anonymity

Under Group, review responses the panel can summarise: numbers, choices and text. Read text responses under Individual; some choices may display names. This panel is separate from Organisations’ threshold-based anonymous reports.

Review the group without assuming anonymity
11

Change the language for future visits

Use Switch to English or Switch to Spanish on the card. Check the URL and QR again before distributing them: the link uses a different route for each language. Changing language does not translate existing written responses.

Change the language for future visits
12

Deactivate when the activity ends

Click Deactivate and check the card changes to Inactive. You can Activate it again. Expiry also affects access even if the card says Active; activating does not change the date. If it expired and another activity is needed, create a new link.

Deactivate when the activity ends
13

Review before deleting the campaign

Click Delete and read the warning: the campaign and link are permanently removed; results saved in client records are retained. Click Cancel if you only want to stop new entries, then Deactivate the card.

Review before deleting the campaign

Check the result

Check the tool, language and expiry before distributing the URL or QR. Review registrations and completions separately.