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User manual / Today

Today

Today → Today

Review upcoming appointments, pending items and client updates. From this screen you can resume a tool or search for one suited to the situation you will work on.

Review the day · Check updates · Find a tool · Resume and organise

View this page’s sections01Review the day02Check updates03Find a tool04Resume and organise
01

Review the day

Open pending items from their rows.

01

Open Today

Select Today in the side menu; the Today, Tasks and Activity tabs are at the top. Review the day’s sections before opening a record or preparing a session.

Open Today
02

Review Needs your attention

Under Needs your attention, review appointment, message and pending-activity rows; open Tasks in the top tabs for the full list. Each row identifies the client and item. Select the one you want to review to open its relevant screen.

Review Needs your attention
If no pending items are visible

Check Calendar or the record if you are looking for a specific item. This section collects selected pending items; it does not replace each client’s history.

If no pending items are visible
03

Open the appointment you need to prepare

In the session row, check client and time and select it to open it. A booked label indicates that it came from a booking. Check details before changing time or status.

Open the appointment you need to prepare
04

Review completed preparation

If a completed-preparation indicator appears, select it to review the answers. Completing the form does not mean that the session has taken place.

Review completed preparation
05

Read a pending message

Select the Client Log row to open the client conversation. Read the message and reply in the thread when appropriate; opening and replying are separate actions.

Read a pending message
06

Review an overdue action

Select the action row and check its date and status in the record. Review progress before marking it complete or changing its date.

Review an overdue action
07

Check a form without a response

Open the form row and check its status. Before sharing it again, check its client and whether a response has already arrived.

Check a form without a response
02

Check updates

Distinguish activity, reading and replies.

08

Open a client update

Under Your clients’ activity, check what happened and when. Select the row to open details. An opening notification, a reply and a completed activity have different meanings.

Open a client update
09

View more updates

Under Your clients’ activity, select View all or open the top Activity tab for the full list. You can also check this activity from the bell under From your clients. Open details to read a response’s content.

View more updates
10

Mark updates as seen

Open Activity in the top tabs and review the entries. To manage read markers, open the bell and use Mark all read after reviewing. The new view does not have the old block’s Mark as seen button. Marking items read does not complete tasks or reply to messages.

Mark updates as seen
03

Find a tool

Describe the situation and review results.

11

Describe the situation

In the Tools section of Today, enter the situation in the search box and select Search to open the assistant when no tool names match. You can also choose a quick suggestion. The assistant searches catalogue tools based on your text.

Describe the situation
12

Review recommendations

Read each result’s name, category and description. Adjust your query if it does not fit your needs; the search does not assess the client or replace your choice.

Review recommendations
If results do not fit

Try a more specific situation or search from Tools. If a catalogue-loading error appears, retry after checking the connection.

If results do not fit
13

Open the chosen tool

Select Open on the result. Review the tool before using it. If you will record work in a client record, check which client is active.

Open the chosen tool
14

Share with the client from the open record

Select Share with client on the result. This opens the sharing flow for the client whose record you opened. Review the client and link before choosing a channel; this button does not automatically send an email.

Share with the client from the open record
If no client record is open

Close the message. Open Clients and double-click the correct row; alternatively, single-click and choose Open full profile in the side preview. Check the name and use Share tool under Actions. Having a record does not mean it is open for this transfer.

If no client record is open
15

Clear the visible query

Select Clear to clear the assistant’s search thread. This does not delete tools, client records or saved work.

Clear the visible query
16

Choose a channel and check sending

In the sharing window, copy the link or choose WhatsApp or Email. For Email, check the requested address and wait for sending confirmation. For WhatsApp, review the message and send it in that channel.

Choose a channel and check sending
If the record has no email

Enter a valid address in the box opened by Email. You can also cancel and share the link through another channel. To keep the email in the record, add it there and save.

If the record has no email
04

Resume and organise

Use shortcuts and indicators in context.

17

Resume a recent tool

Under Today → Tools → Recently used, select a tool to open it. These shortcuts depend on usage stored in this browser; check the tool and client when it opens.

Resume a recent tool
If recent tools are missing

This is expected when starting, using another browser or clearing local data. Find the tool under Tools to open it.

If recent tools are missing
18

Review tools awaiting a response

Open the client profile from Clients and choose Tools in the right column. Check the status and date of each transfer before sharing it again. The new panel has no old tools-awaiting-response block in Today; To do does not replace that history.

Review tools awaiting a response
If this section is missing

If there are no transfers, check that you opened the correct profile. An active link does not prove the person has responded. Review each tool’s status in the profile.

If this section is missing
19

Check upcoming appointments

Under Today’s schedule, select View schedule to open Schedule and check upcoming appointments. Use Calendar’s dates and filters for past or cancelled appointments.

Check upcoming appointments
20

Create an appointment or record

In the side menu, open + New → New appointment to open the appointment form. For a new record, use + New → New client. Complete and save on the screen that opens. Check the result there; selecting a shortcut does not create the record.

Create an appointment or record
21

Open a section from its shortcuts

In the side menu, expand the group you need and select an option; for session tools, open Session. To find another item, open Search or do… in the side menu or press Ctrl K or ⌘K.

Open a section from its shortcuts
22

Read the indicators

Review active clients, sessions recorded this month and the next appointment. Recorded sessions are not all calendar appointments. Check the record or Calendar to verify each indicator’s details.

Read the indicators

Check the result

An empty section only means it has no items to display. Check Calendar and the client record when you need the full history.