Coaching Glossary

What is Nonviolent Communication in Coaching

Nonviolent Communication (NVC), developed by Marshall Rosenberg, is a communication method that fosters empathy, deep listening, and authentic expression. It is based on four components: observation, feeling, need, and request. In coaching it is used to improve the client's relationships and their ability to resolve conflict.

Origin and History

It was developed by psychologist Marshall Rosenberg starting in the 1960s, influenced by Carl Rogers and the civil rights movement. His book Nonviolent Communication: A Language of Life (1999) is a classic of personal development and conflict mediation.

How It's Applied in Coaching

  1. Observation: Describe the facts objectively, without judgments or interpretations. 'When I see/hear...'
  2. Feeling: Express how you feel about that observation. 'I feel...' (not 'I feel that you...')
  3. Need: Identify the unmet need behind the feeling. 'Because I need...'
  4. Request: Formulate a concrete, achievable request. 'I ask that you...' (not a demand)

Benefits for Your Client

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