CoachPro ToolsUser manual

User manual / In session

Live Session Notes

In session → Live Session Notes

Write and organise notes during the session. Choose the client in the editor’s own selector, wait for local saving and decide which note to show in their space.

Choose client and note · Record the conversation · Retain and recover notes · Show a note to the client · Export or delete

View this page’s sections01Choose client and note02Record the conversation03Retain and recover notes04Show a note to the client05Export or delete
01

Choose client and note

Check where you are writing.

01

Open Live notes

Open In session → Live notes from the dashboard. Locate the tool’s client selector, title, editor and saved-notes list.

Open Live notes
02

Select the client inside the editor

Choose the person in the Notes bar selector. This selector determines the local notes list; check its value even if someone is already assigned in the common top bar.

Select the client inside the editor
If you have not chosen a client yet

General notes lets you write without associating the note with a record. To work with a person, select them before writing; changing the selector does not automatically move general notes to their record.

If you have not chosen a client yet
03

Check whether you will resume a note

Review the selected person’s Saved notes list. Select a title to open an earlier note or use New to start another. Check the open title before writing.

Check whether you will resume a note
If the client is missing from the selector

Return to Clients and check their record in the list. Return to the editor and reload the page to refresh the available list. Retain any text in progress first.

If the client is missing from the selector
04

Create another note

Before selecting New, wait for Saved on the current note. New opens an empty editor for the same client; it does not move or merge the previous note’s contents.

Create another note
05

Enter a recognisable title

Use the top field to identify the topic and session. Then write in the note body. A clear title helps find it without opening several similar notes.

Enter a recognisable title
02

Record the conversation

Use structure and formatting without losing content.

06

Choose an initial structure

Open Templates and review GROW, Check-in, Closing or Free reflection. Select the structure you need and replace example text with what happened in the session.

Choose an initial structure
If the note already contains text

Applying a template can replace the current body. Read the confirmation; cancel to retain it or create a new note after checking its saving status.

If the note already contains text
07

Write the session contents

Click in the editor and record the work, agreements and context you need. Check which text is yours and which part is still a template prompt.

Write the session contents
08

Format a selection

Select text and use bold, italic, underline, highlight or size in the bar. Review the result in the editor before continuing to write.

Format a selection
09

Insert a block with the slash menu

In the body, type / to open the blocks menu. Find a block by typing part of its name or use arrow keys to browse; Enter selects and Escape closes the menu.

Insert a block with the slash menu
If the menu does not appear

Check that you are typing in the body rather than the title. Try / with no additional text on a new line and choose an available block.

If the menu does not appear
10

Record commitments with checkboxes

Insert Checklist from the bar or menu and write the action beside its box. Tick or untick to record status. This belongs to the note and does not itself create an action in the client record.

Record commitments with checkboxes
11

Separate ideas and session moments

Use headings, lists, quote, Callout or divider to organise text. The menu also allows the date or date and time to be inserted. Review pasted contents before retaining or sharing them.

Separate ideas and session moments
03

Retain and recover notes

Check saving before changing notes.

12

Wait for local saving

After typing, wait for Saving to change to Saved. Do this before opening another note, selecting New, changing clients or leaving. Unshared notes remain in this browser.

The Spanish and English versions retain separate local data. Return to the language you worked in to recover those contents.

Wait for local saving
13

Recover a note for the same person

Select the client and open the note from their list. Check its title and contents. Do not assume local notes will be present in another browser or device.

Recover a note for the same person
If you wrote under another person

Return to that selection and retain the contents. Choose the correct client and create a note with the relevant text; changing the selector does not move saved notes.

If you wrote under another person
04

Show a note to the client

Confirm publication and review updates.

14

Review the note before publishing

With the client selected and the note open, review the full text. Select Share with client and read the confirmation: that note will appear in their space. This action does not publish the other notes.

Review the note before publishing
If the note is empty

Write the contents you want to share and wait for saving before publishing. An empty-note message is not a delivery confirmation.

If the note is empty
15

Confirm and check that it is shared

Accept the confirmation and wait for the result. Check that the button changes to Stop sharing and the Shared mark appears in the list. Also review the note in Client space.

Confirm and check that it is shared
If connection fails or your session is missing

Check that you are signed in and connected. Retain the local note, retry and check Shared status. Local saving does not confirm publication.

If connection fails or your session is missing
16

Review changes to a shared note

While shared, saved edits attempt to update its contents in the client’s space. Review what you write and check the update there if connection has failed. The Saved indicator belongs to local saving.

Review changes to a shared note
17

Stop sharing when appropriate

Select Stop sharing and read the confirmation. Accept, wait for the result and check that Share with client returns. The note remains in your local list.

Stop sharing when appropriate
05

Export or delete

Review contents before sharing a file.

18

Export the open note

Select PDF and review the resulting file: title, text, checkboxes and pages. If a print dialog opens, use its save-as-PDF option. Exporting does not publish the note or send the file.

Export the open note
19

Delete a note you no longer need

In Saved notes, select Delete on the correct card and read the confirmation. Retain a copy before accepting. If it was shared, also check that it is no longer shown in the client’s space.

Delete a note you no longer need

Check the result

Saved indicates local editor saving. A shared note also needs a connection to the client’s space; check what contents are visible there.