Open Bookings
In the sidebar, under Your day, select Bookings.
Your public booking page settings open.
Set up your booking page, define your available hours and share the link so someone can choose an appointment.
Settings · Links · Client journey · Coupons and cancellation · Own hours per type
Enable your page and set when appointments can be booked.
In the sidebar, under Your day, select Bookings.
Your public booking page settings open.
Tick Enable public bookings.
Complete the following steps and click Save bookings to apply the change.
To disable public bookings later, untick this checkbox and save.
Under Your booking link, enter the last part of your address. Use lowercase letters, numbers or hyphens.
Example: laura-mitchell.
The full link appears below. If saving shows that the name is already in use, choose another one and save again.
Open Time zone and select the time zone you will use for your availability.
Enter your weekly hours in that time zone. This example uses United Kingdom (London).
If you try to save, this message appears and your settings are not saved. Click OK, return to the dropdown, select your time zone and click Save bookings.
In Window (days), enter how many days ahead you want to offer appointments.
With 30, the page looks for availability within the next 30 days. This sets the booking window; it does not create available times by itself.
In Minimum notice (h), enter how many hours must remain between booking and the appointment’s start.
With 4, appointments starting in less than four hours are not offered.
In Buffer (min), enter the gap you need around existing appointments.
With 10, a ten-minute gap is allowed. With 0, no extra gap is added.
Under Offer start times every, choose the start-time interval: the appointment’s duration, 15 minutes, 30 minutes or 1 hour.
The whole appointment must fit within your availability. For example, in a 17:30–19:00 window, a 60-minute appointment with 30-minute intervals can start at 17:30 or 18:00, if nothing else blocks those times.
Enter your available hours in each day’s row. Use the 24-hour format: 09:00-13:00.
For two separate periods, use a comma: 09:00-13:00, 15:00-18:00.
If you have not entered any hours yet: fill in at least one day. An empty row means that day is unavailable.
The message identifies the discarded range. In this example, 18:00-09:00 ends before it starts. Click OK, correct that row and save again. Check the remaining ranges too.
Specify which session can be booked and how long it lasts.
Under Appointment types, complete the fields from left to right:
Click Add. The type is saved and appears in the list. If the name is missing, enter it before clicking again.
This message appears in the list. Complete the fields below it and click Add. An appointment type is needed so the person can choose what to book.
Check the name and the number of minutes. To add another type, fill in the fields again. Add saves the appointment type separately from your weekly availability.
In Appointment types, each type shows whether it uses the general hours or own hours. Click Hours on the type you want: the seven days open with the same ranges as the weekly availability, for example 12:00-14:00.
Enter that type’s ranges and click Save hours. An empty day means that type is not offered that day. Your booking page shows only the slots inside that type’s hours, and the booking is checked again when it is confirmed.
Open Hours on that type and click Use the general hours. The type follows the weekly availability again.
Own hours per type are part of White Label. Without it, every type uses the general hours.
Save your settings before copying the link.
Click Save bookings at the bottom of the screen.
This saves activation, the link name, time zone, timing settings and availability. Read the message before closing it.
When Bookings saved. appears, click OK. If the message also lists corrected or discarded time ranges, review them before sharing the link.
Return to Your booking link and click Copy link.
Paste the address where you want to share it. To check it first, open it in a private browser window.
This message appears and the link is not copied. Click OK, scroll to Save bookings and save. Then return to the link and click Copy link.
In the appointment type you created, enter a short name, such as session. Click outside the field to save the change.
The direct link and its Copy link button appear. The link opens that appointment type.
If the link does not appear: check that your main booking link name has been saved and this type has a short name.
Open the link to review the screens the person booking will see.
Open your general booking link. The person booking sees the appointment types you created, with their duration and description.
Select a type to view its available times.
If no client is selected yet: you do not need to assign one on this screen. The person enters their details when confirming.
Select an available calendar day, then choose one of the times shown below it.
The time zone above the calendar comes from the visitor’s browser. Check it when reviewing the page.
If no times appear: return to Bookings and review availability, duration, minimum notice, booking window and buffer. Also check whether appointments or blocks in Schedule occupy those times.
The person reviews the appointment and enters their Name and Email. They can also add a phone number and a note, then click Confirm booking.
If they are not registered in Clients yet: when processing the booking, the platform looks for a record in your account by email. If none is found, it creates a record using the submitted details and links the appointment.
If you are only checking the journey, finish your review before confirming.
The screen shows Booking confirmed!. The person can check their email for the appointment details and calendar file. If an error appears, read the message and address it before trying to confirm again.
Create a session coupon or review how an appointment is cancelled.
Under Free session coupon, complete the fields in this order:
If you do not have a session type: return to the appointment-type step, add one and come back here. Save any pending booking settings before creating the coupon.
Click Create coupon. A window opens with the generated link.
Copy the link from that window to share it. Each coupon can be used once.
Find the coupon in the list below the form. While it is active, you can copy its link or click Void. Review the confirmation before revoking it.
The person opens the cancellation link received with the appointment. They check the date and time and click the cancellation button.
Once confirmed, the appointment is cancelled. To book another, they return to the booking page and choose a time.
Check that bookings are enabled and saved, the time zone is correct, weekly availability is entered and at least one appointment type exists. Open the link and check that the expected times are offered.